Three months later, Mr. King passed away due to a sudden heart attack, at the young age of 52 years old, leaving his family with many very important decisions to make at such a difficult time in their lives. Mr. King built the foundation for a successful repair business for someone to pick up where he left off in order to move forward with the business. Mr. King's wife, Carol King, stepped forward and approached her family and asked them if they would help run the company. She would provide the financial backing to continue her husband's dream. The sons-in-law, Randy Freeman and Greg Saylor, resigned from their professional careers and began working for KF Group handling the day-to-day operations and the sales of this newly formed company. This was a very trying time for the family to step up and build this company. It is very hard to start a new company under normal circumstances, but especially difficult when presented with KF Group's situation of being in business only three months.
When Mr. King's customers and outside sales force found out that he had passed way, the phone would not stop ringing. They were telling us how Mr. King was a true business friend, and they wanted to see the company move forward as he would have wanted. The business grew rapidly over the period from 1995 to 1998.
Our lease was up on the 4,000 square foot building, so Carol King, President, decided to purchase land to construct a building to house the family repair business. In March of 1996, she purchased 3.75 acres for the new building, and built a 17,200 square foot building for the company. It was a large expansion going from a 4,000 square foot building to the new, modern, state of the art 17,200 square foot building. We moved into our new facility in October 1998 and were able to move over a 3-day weekend. Our customers did not lose any repair time on their jobs that we had in house for repair.
Since we moved into our new state of the art facility, we have been able to develop new load stations and test labs to ensure that our repairs have been done correctly when the job is returned to the customer. KF Group is re-investing back into the company for new technology testing on the new wave of surface mount controls and equipment. We also have invested into our highly skilled, experienced and committed employees, so that we can maintain our commitment to our customers. Mr. King's company goal was customer satisfaction and that is what we strive for everyday. If we do not take care of our customers, we will not stay in business serving the repair industry. We as a company and the family members of Mr. Don King would like to thank each of our customers for your past and future industrial electronic repair business.
Our job at KF Group, Inc. is to keep your equipment running and eliminate expensive down time in your production area. Our staff is made up of quality personnel which results in quality service, and that is the core of our business. Visit our Departments page for more information on our staff. We would like to thank you for visiting our web site, and please do not hesitate to call us today on our toll free number, 1-800-295-5495 for your next industrial electronic repair. We would like to be your first choice as an industrial electronic repair source.
A Letter from the Former President/CEO
Thanks to my family, Elizabeth and Rochelle and their wonderful husbands Greg and Randy for making a commitment to me to do everything in their power to make KF Group the best repair facility in the United States. That they have done! I always said that Don King poured the foundation and his family together, built
KF Group to what it is today.
Today, a little over a decade later, we are one of the leading industrial electronic repair facilities. My goal was to never lose sight of our values and commitments to our customers. A special thank you to all customers of KF Group for your support. Our customers are the reason for our success, which is one thing we learned from the founder, Don King.
KF Group acknowledges the fact that each customer has different needs. We are here to support those needs. Our customers expect our total commitment to each repair. I have the utmost confidence in each team member of the KF Group family to provide solutions for each and every need that may arise at any time.
I believe if you put God first, your family second, success will follow. This is apparent with what has transpired over the years. It is a privilege to be a part of KF Group.
With the support and teamwork of the quality members of the
KF Group family, Don's dream has become reality!
Carol R. King, Former President/CEO